Refund policy

We believe every book has the power to surprise, delight, and maybe even change your life. Since our “Blind Date with a Book” experience is all about mystery and discovery, we’ve crafted a return policy that respects both the surprise and your satisfaction.

All Sales are Final – With a Few Exceptions

Due to the nature of our curated, gift-wrapped mystery books, all sales are generally final. However, we want you to love your experience, so we make exceptions in the following situations:

Damaged or Incorrect Items

If your book arrives damaged or you receive the wrong order:

• Contact us within 7 days of delivery

• Email us at Lauren@thedreamersshelf.com with your order number and photos of the issue

• We’ll offer a replacement or store credit

We Do Not Accept Returns For:

• Disliking the genre or author

• Receiving a book you already own

• Discovering the book isn’t your style after opening

Questions?

We’re here to help! Reach out anytime at Lauren@thedreamersshelf.com or via our contact page. We're happy to help make your next book date a better match.